Privacy Policy

Effective Date: August 22, 2026

Welcome to GENXMall (gen-xmall.com). We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights.

1. Information We Collect When you visit our store or make a purchase, we may collect the following information:

  • Identity Data: Your full name and username.
  • Contact Data: Your billing address, delivery address, email address, and telephone numbers.
  • Transaction Data: Details about payments from you and other details of products (such as Solar equipment, Sports gear, or Accessories) you have purchased from us.

2. How We Use Your Information We use your personal data primarily to fulfill our services to you. This includes:

  • Processing and delivering your orders.
  • Managing payments, fees, and charges (including Cash on Delivery and Direct Bank Transfers).
  • Communicating with you regarding your order status or customer support inquiries.
  • Improving our website, products/services, marketing, and customer relationships.

3. Data Sharing and Third Parties We do not sell, trade, or rent your personal identification information to others. We only share essential data with trusted third parties necessary to fulfill your order, such as:

  • Courier & Delivery Services: (e.g., TCS, Leopards, Trax) to deliver your products to your doorstep.

4. Cookies Our website uses standard WooCommerce cookies to enhance your browsing experience, keep track of cart data, and remember your preferences for future visits. You can choose to set your web browser to refuse cookies, but some parts of the site may not function properly.

5. Data Security We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

6. Your Rights If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

7. Contact Us If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

  • Store Name: GENXMall
  • Address: Shop# G-6 Ohad Center 30 The Mall Road, Lahore, Pakistan.
  • Email: ihtishamdeveloper5@gmail.com